She makes a big deal of giving us the meal half off. Great, I didn't even eat it...
So we paid for half a meal we didn't eat and now my favorite place that I went to for YEARS is absolutely ruined. Sad day.
Just horrendous. We ask for the manager and show her everything that was going on, she throws the waiter under the bus so fast. Goes on and on about how he should have caught everything and its all his fault. (he seriously tried his best, we felt so bad complaining, having hair and eye lash extensions cooked into food is not the server staff's fault).
We always order way to much food at places like this... We ordered gyoza, spring rolls, fried rice, combo for my wife and son, and I got a deluxe sushi combo.
I'd definitely go back. Get take out of eat there. The food was great, the service was quick and friendly, and the atmosphere was perfect.
Went on a Sunday afternoon with my husband, as we are seated I notice the silverware is crusted in food, no biggie, the server apologizes and grabs us all new stuff. They bring my tea and its cold, the cup as a grimey ring around it....undrinkable. I'm sliding down in my seat because complaining mortifies me. The food comes and there is a long hair tangled in it. The sushi comes and there is a gob of fake eyelash extensions.
2:00 pm 12/15/17
Visited today for lunch 12/15/17 ordered soup pan fried dumplings and a lunch menu dish.... My complaint is that they sent all three courses at once. By the time I got to my meal dish it was cold.
The apps were perfect! Couldn't have asked for better Asian style apps. The fried rice had great flavor. The combo and the sushi tasted great as well.
Have been a customer of Asian Imperial for years and never been disappointed. Good food, friendly service and reasonable prices. They also have a bar with outstanding bartenders.
No excuses for this as the restaurant was very slow at the bar.I felt rushed to eat as I wanted warm food. I'm a bit disappointed the bar tender server didn't take notice on this. This may make me rethink about a return visit as I eat here often. If you want to rush a guest experience I won't be back again.
The only reason why I'm giving them 4 stars is the sushi was just placed on my plate. There was nothing deluxe about it. Maybe I'm just being picky, but when I get sushi at a sit down place, I like the plate to be dressed up a bit... Know what I mean?
Wait staff needs to pay attention on sending food out to fast.
No matter how busy they get (which is VERY during dinner on most week nights), their service and food quality are great.
Use to have mad love for this establishment. I've been 50+ times - not even exaggerating. There was no better place in town to grab a drink, sushi, and amazing Asian style food. Staff has always been speedy and professional.
Looking for the "Best Chinese Restaurant" in the area? Look no further. Asian Imperial is a quasi-traditional Chinese restaurant with a Japanese addition. They have all the normal Chinese dishes, but also lots of Japanese options such as sushi.
Asian Imperial is a US Restaurant based in Lunenburg, Massachusetts. Asian Imperial is located at 5 Electric Ave, Lunenburg, MA 01462, USA.
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